Michael F.

My wife and I visited one of your store location on Southside Blvd. in Jacksonville Florida on Friday November 30 at approximately 7:30 p.m. Mr. Brian Crum assisted us in renewing our contract and purchasing two new phones.  The process went well beyond closing hours (8:00 p.m.); we left at 8:30 p.m.  Mr. Crum is a perfect example of what results when one takes pride in doing their job well. Regardless of one’s trade, it is not easy to work past closing on a Friday night.  Nevertheless Mr. Crum treated us with patience, respect, and kindness.  Furthermore, Mr. Crum continued to assist us well beyond our departure from the store; calling us at 9:15 p.m.. (1 hour past the time of closing). Running an effective and efficient business is no easy feat.  A great product is an important variable in running a successful business, but just as important are salesmen who promote the face of a business in the positive light.  Mr. Crum is a valuable asset to Verizon, and if I were a Corporate officer, I would want to know how valuable of an employee Mr. Crum is.Respectfully,Michael French

Michael F.
Florida