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Don't miss out on protection
days
hrs
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Coverage for any catastrophe Verizon Mobile Protect
Whether you've got bad luck or butterfingers, your device and investment are safe in case of the unexpected. We'll replace your phone in as little as a few hours. Learn more from our experts.
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Uncomplicate the claim process
Start a claim, manage it, and track its progress. Or stop by a store to enroll today.
Uncomplicate the claim process
Start a claim, manage it, and track its progress. Or stop by a store to enroll today.
1. For VMP MD accounts with 4 to 20 lines with eligible devices, customers can file unlimited claims across three registered lines. VMP MD accounts with 4 to 20 with eligible devices can enroll in Additional Coverage for $11.40 per additional registration (up to 3 registrations max). In Florida, Additional Coverage is $8.00 per registration.
2. Same Day Delivery and Setup services (a benefit of Mobile Secure) are subject to the following: available in select locations, which are subject to change at any time, contingent on certain criteria, including customer location, technician availability, and inventory availability. Same Day Delivery and Setup for new devices is only available for devices purchased on verizon.com, if presented as an option at the time of device purchase. Same Day Delivery and Setup for insurance replacements is available for select smartphones with approved claims, with eligibility determined at time of claim approval. Replacement device could be new or refurbished.
3. Select smartphones that only have a cracked front screen are eligible for cracked screen repair (smartphones with damage to the back glass or other damaged components beyond front glass are not eligible for cracked screen repair). Subject to parts availability, in select locations, which are subject to change at any time. Repairs are performed by an Asurion-certified technician and come with a 12-month limited warranty. Eligibility for cracked screen repair will be determined at time of claim approval. Visit phoneclaim.com/verizon to check current device eligibility. This benefit is provided by Wireless Phone Protection.
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